Returns & Exchanges

At Incase, we stand behind the quality of our premium electronics accessories and offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure a quick refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Print Your Label

Select the items you wish to return and download the prepaid shipping label provided by our system.

3

Pack Your Items

Securely place the product in its original box with all manuals and accessories, then attach the shipping label to the outside.

4

Drop Off and Track

Drop your package at any authorized carrier location and track your return status through the link sent to your email.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing